Amy Lynn Andrews

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How to Set Up Canned Responses in Gmail

Email templates are a huge time saver if you find yourself writing the same email(s) over and over again. If you use Gmail, they are easy to set up.

How to set up canned responses in Gmail

In this tutorial, I explain how to create a canned response in Gmail. Canned responses is what Gmail calls email templates. They allow you to insert any text into an email with a few clicks. Here’s what I mean:


Can’t see the video? Watch it here.

Video Notes:

Step 1: Prepare to use Gmail’s Canned Responses

  1. While in Gmail, click on the gear icon in the top right corner under your picture. You’ll see a dropdown menu. Click on “Settings.”
  2. Click on the “Labs” tab at the top of your screen.
  3. Scroll down until you see “Canned Responses” by Chad P. Click the “Enable” button next to it.
  4. Click the “Save Changes” button at the top or bottom of the page.

Step 2: How to create a Canned Response

Now that the Lab is enabled, you’re ready to use the canned responses feature.

  1. Click the red “Compose” button to open a new email.
  2. Don’t worry about filling out To, From, Subject. Simply put your cursor into the body of the email and type the sentence or paragraph(s) you find yourself typing repeatedly and want to save as a template.
  3. Remove your signature (if one was automatically inserted it for you). Tip: A Gmail signature is a handy feature. Here’s how to create your own if you don’t have one already.
  4. Save your canned response by clicking the down arrow (More Options) in the bottom right of your New Message screen to the right of the trash bin icon. You’ll see a menu. Hover over “Canned Responses” until you see the new menu.
  5. Navigate to the “Save” section and click “New canned response…”
  6. Name your canned response with something descriptive so you’ll know what it is when you are ready to use it.
  7. Close and delete this message.

Step 3: How to use a Canned Response

  1. When you are ready to use a canned response, begin your email by responding to someone else’s or creating a new one.
  2. Simply insert your cursor in the spot you want your canned response text to appear within the email.
  3. Click on the down arrow (“More Options”) in the bottom right of your message window, just as you did above.
  4. Hover over “Canned Responses” and wait for the menu to appear. Find your canned response under the “Insert” section and click. The canned response will appear in your email.
  5. Personalize the email by adding a greeting, salutation and/or any other vital information that makes the recipient feel special.

Done!

What next?

Read more of my Gmail tips here. Or more general productivity tips here.

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Filed Under: Productivity

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Comments

  1. jerry norton says

    May 3, 2014 at 6:56 am

    Thanks Amy, this is still saving folks like me mucho time. I call on businesses all day long and then follow up with emails at night or the following morning. We do the Google Business Views so I have several large attachments, multiple hyperlinks, and an explanation of how this affects your SEO on the emails I send out. You have saved me a lot of time mi amiga! Mucho Gracias !

  2. Pam says

    February 28, 2014 at 7:41 am

    Thank you – just what I needed. Love the gmail videos – had no idea what my little email was capable of.

  3. Adam Blumer says

    March 19, 2013 at 7:35 am

    Hmm. I’m puzzled by what version or template of Gmail you are using. My screen doesn’t look this like, and when I do a message, it doesn’t look this way either. So I was a bit confused by your directions to “Click on the down arrow (“More Options”) in the bottom right of your message window.” It doesn’t look or work that way for me in Gmail. I found another way, however, so thanks so much. I’d clipped this to my Evernote but sure wish I’d read it earlier. It is truly a big time saver! Thanks again.

  4. Sprittibee says

    February 20, 2013 at 10:05 am

    How did you get so smart? 😉 xoxox

    • Amy says

      February 20, 2013 at 6:54 pm

      I rub shoulders with people like you! 🙂

  5. Patrick says

    November 24, 2012 at 3:19 pm

    Thanks for the easy to use video – Just a quick question is there a way to do a canned response that will also fill in the subject line? Of course I could google search that but then i would not have left a comment and what fun would that be. My canned email…that just sounds weird…is an outgoing email and not a reply which is why I am asking about the subject line also.

    Thanks
    Patrick

    • Amy says

      November 24, 2012 at 3:54 pm

      No, not to my knowledge. 🙁

  6. Lauren says

    March 12, 2012 at 11:36 pm

    Wahoo! Amy you rock and this could not have come at a better time. I was wondering how to do this and so desperate but didn’t have the foggiest how to go about even figuring it out. Thanks for making it so easy! You’ve just saved me soooo much time.

    • Amy says

      March 13, 2012 at 6:40 pm

      Glad it helped!

  7. Kathryn says

    March 12, 2012 at 9:52 pm

    Great tips, I did not know that at all. Thank you!!

  8. Lori says

    March 12, 2012 at 7:53 pm

    Hi Amy, I am so glad I saw your post tonight (I follow you on FB). I use Outlook for my work email, and one of my jobs is almost completely done via email. I wrote a few emails to myself with responses that I often send (…please check to make sure your session is posted correctly…). I sent them to myself and saved them, and cut and paste them over and over again all day. After reading this post I searched Outlook and found out that I can create a canned response! I’m always looking for less keystrokes! 🙂 Thank you!

    • Amy says

      March 13, 2012 at 6:39 pm

      You’re welcome!

  9. Jules says

    January 22, 2012 at 1:22 pm

    Just started reading your blog and based on this awesome suggestion, I cannot wait to read the rest and learn so much more. Right after I set up my canned responses, of course. LOL

  10. Karen says

    November 1, 2011 at 2:03 pm

    That’s a great idea. Are canned emails only on google? Does yahoo have that?

    • Amy says

      November 1, 2011 at 7:24 pm

      I’ve never used Yahoo email, so not sure about that. 🙁

      • Karen says

        November 2, 2011 at 8:46 am

        Hi,
        It doesn’t have that but I ‘ll creat a folder. I can use the idea. I always learn great ideas here. You make everything clear and easy to understand.:0)

        • Amy says

          November 2, 2011 at 11:13 am

          Glad it’s helpful! 🙂

  11. Mama Chocolate says

    June 28, 2011 at 9:44 am

    Thanks, Amy! I had no idea Gmail had that option! This will help me SO much and save me a ton of time! 😀
    Thanks!

  12. Deborah H. Bateman says

    May 6, 2011 at 2:36 pm

    Thank you for sharing this post. Even though I don’t use Google email, I am always looking for ways to get the job done and save me time.

  13. FishMama says

    January 25, 2011 at 6:36 pm

    Oh my word! I put off doing this until today. What a life saver! Can’t believe I was so lazy before! TYTYTY

    • Amy says

      January 25, 2011 at 7:03 pm

      LOL. Your life will never be the same. 🙂

  14. Stephanie says

    November 15, 2010 at 11:46 am

    Thank you so much for this tip! I was just storing my templates in a draft email, but that required an extra step of going to the draft and copying the email and pasting the response. This will definitely save me time!!

  15. Amy says

    April 6, 2010 at 11:56 am

    @Sara and @Nolie – Glad to help! 🙂

  16. Nolie says

    April 6, 2010 at 11:52 am

    You are a life saver. That probably just saved me more time than I can imagine when replying to comments.

  17. [email protected] says

    March 12, 2010 at 2:41 pm

    Hold the phone!!! I had no idea I could do that with gmail…or any other email! What other features am I missing out on with gmail?!? Thanks Amy!

  18. Myra @ My Blessed Life says

    March 10, 2010 at 3:47 am

    Great tutorial, Amy! I use WordPress Comment Thread, so I just reply to comments there and the original author receives an e-mail response.

    Do you think that is okay? It definitely saves me time! But I’m wondering if a canned response to ALL the commenters is a better idea? Or is it just personal preference?

    Thanks girl!

    • Amy says

      March 10, 2010 at 3:52 am

      Myra, for comment response, I think you’re good! (I was just using a reply to a comment as an example of one way you might use a canned response. You can use a canned response for any kind of email you find yourself writing over and over again.)

  19. Tami says

    March 9, 2010 at 5:25 pm

    Do you pay for the Google Apps?

    • Amy says

      March 9, 2010 at 7:26 pm

      I see how you thought I said Google Apps but I actually said Google Labs. (Sorry, wasn’t very audible on the video.) But no, Labs (designated by the green beaker) shows up right in gmail. It’s all free. As you’ll see, I always go free when I can. 🙂

      • Tami says

        March 10, 2010 at 1:12 am

        Thanks, Amy!

  20. Ashley says

    March 8, 2010 at 8:54 pm

    Thanks for the tutorial! I learned something new about GMail today that I’ll definitely be using in the future! 🙂

    • Amy says

      March 8, 2010 at 9:37 pm

      So glad it was helpful!

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